FAQ

Fusion
Despite its small size, the Fusions are powered by a micro-processor running a complex software.
The software converts the data coming from the dive computer in order to be readable by our mobile apps.
The Fusions do not need any batteries at all! As long as your dive computer and smartphone/tablet work, your Fusion works too.
Several reasons:

  • Apple does not allow 3rd parties to make accessories for dive computers. Only the dive computer manufacturers are allowed to do that.
  • With a universal USB interface it is possible to support older iOS devices that use the 32pin connector.
  • The FusionIR works on Android, Mac, PC and Linux, a USB interface is the perfect fit for all
No, the Fusions are only compatible with DiveMate for iOS and DiveMate for Android. The FusionIR supports third party software running on PC and Mac. But with the DiveMate Apps you are able to synchronise your data with most dive log book applications.
Yes, you can use it on your Android device with DiveMate for Android, or simply plug it into your PC or Mac and use it with third party programs.
No, there is no need for the FusionUSB on other platforms than iOS. Dive computers with a USB interface can be connected directly to Android devices running DiveMate for Android or to PC and MAC running third party software.
Although it looks like a USB stick, it is not fair to compare prices that way. The Fusion is a complex piece of hardware/software and a niche product produced in small quantities.  Nevertheless, all initial costs for production and development must to be covered.
Processing of orders takes 2 to 3 business days. The Shipping times vary from country to country. Average shipping times can be found on the website of Deusche Post (german parcel).

DiveMate App
You can get DiveMate for iOS in the AppStore.
DiveMate for Android is available in the Play Store.
A list of features of DiveMate for Android can be found here.
The current version of DiveMate for iOS does not contain the full feature set, yet. It is under steady development and future updates will add missing features. Our goal ist that DiveMate for iOS will contain the same features as DiveMate for Android.
DiveMate for iOS runs on all iPads, iPhones and iPod Touches supporting iOS 8.
DiveMate for iOS
Yes, DiveMate for iOS supports dive computers with Bluetooth Low Energy (LE).
Dive computers with classic Bluetooth cannot be supported due to restrictions imposed by Apple.
DiveMate for iOS supports automatic syncing via iCloud (premium feature). Once enabled, every change will be synced on one device will be immediately transferred to your 2nd device.
At the moment there is no explicit import/export to DiveMate for Android, but we are working on it. As a workaround you can export your logbook in the DivingLog format and import the .sql file in DiveMate for Android.
Change the dive list into edit mode (by pressing the edit button in top navigation bar) and select all dives.
The re-number button (‘#’) becomes active and allowes you to re-number your dives with a configurable starting number.
-autmatic logbook synchronization between iOS devices
-import/export from/to DiveMate for Android
-import/export from/to Subsurface
-management of multiple certificates
-management of equipment
-multi-edit of dives
-social sharing functions
-printing
-upload to DAN
-upload to diviac
There are already many important features on our TODO list (see question above) that we are working on constantly.
If you think that something important is missing that all DiveMate users could benefit from, feel free to write an email to us: support@divemate.de
Since version 1.5.0 DiveMate for iOS is compatible with:
-DivingLog
-Dive Log Manager
-Dive Log DT
-MacDive

future versions will support:
-DiveMate for Android
-Subsurface

Subsurface (https://subsurface-divelog.org) is an open source logbook that is available for Mac, Windows and Linux.
It supports many formats and changes are high you will be able to import your existing logbook via subsurface to DiveMate.

Import/Export from/to DivingLog is supported by DiveMate and is accomplished via DropBox.
You need to add your Dropbox account credentials in DiveMate for iOS first and then create a Sync configuration in the sync settings.
On the DivingLog side, you will have to use the sync button. When used for the first time, you will be asked to specify the dropbox folder.
Set the folder to ‘<your dropbox root folder>/apps/divemate’.
If already specified, you can change the folder in your Windows Registry. Search for the term ‘DivingLog’ in the registry.
Select the ‘Premium Features’ entry in the main menu of DiveMate for iOS. At the bottom you will find a button named ‘Restore Purchases’.
DiveMate for iOS supports English and German. More languages are planned for 2017. If you’d like to help us with a translation to Spanish, Italian, French, Dutch or Russian,
please write an email to us: support [at] divemate.de. Thanks!

DiveMate for Android
If you have more than one diver first choose your diver profile in DiveMate. Open ‘Tools&Info’, select the tab ‘Backup&Sync’ and tap the ‘diviac’ button. If you have not yet entered your personal diviac token you can copy it from your diviac account ‘Profile & settings’ to the field in the upload window of DiveMate USB. Finally press ‘Upload’.
Yes, you need an USB infrared adapter. DiveMate supports the following USB IrDa adapters:

  • DiveMate FusionIR
  • Scubapro/Uwatec IR778
  • Scubapro/Uwatec IR721
  • Polar IrDA USB adapter
  • i-tec USB IrDA Adapter
  • Delock USB IrDA adapter
  • Tekram IRMATE IR-410W USB IrDA Adapter
  • Rainbow USB IrDA RA510
  • Syba SD-U1IRDA-NM
  • SCM WL USB IrDA
No, as the Samsung devices just have an infrared transmitter to use it as a TV remote control. A infrared receiver is missing and no data communication is possible. The HTC One has a receiver but only for learning TV remote control codes.
First choose the diver for which you want to add dives. Open the dive list and add a new dive. It gets the next number after the last dive.
In the dive list choose sorting by ascending date. Then select the dives to be re-numbered with the tickbox. Now click the # icon in the action bar and enter the new number of the first dive. Alternatively you can long-press one of the selected dives and choose the re-numbering function.
Please update to the latest DiveMate version. Only then the Google Playstore works properly.
You have 2 options: via your Dropbox or by file import/export. From DivingLog upload your logbook to your Dropbox. In DiveMate USB choose Dropbox from the menu and click Download DivingLog logbook.
Here is a list of the currently supported dive computers.
To connect to a dive computer your smartpohone should support the so called USB Host function. From the menu in the dive list click “USB Transfer”. This checks whether your device is capable to support USB Host. If not a message is shown. Attention: In some devices the manufacturer include the software for USB Host but the hardware is not capable of the USB Host function. In this case DiveMate cannot detect whether USB devices can be attached to your smartphone. Please contact the manufacturer of your device.

General